We do not sell your personal information, or the information of any users of DeepTalent. CivicPlus (the parent company of DeepTalent) cares about protecting your privacy and personal information. The following privacy policy explains how we protect the information you share on this website. As always, if you have any questions feel free to ask us.


This website uses cookies (for the login) in accordance with the terms of this policy when you first visit our website. By using our website and agreeing to this policy, you consent to our use of cookies in accordance with the terms of this policy.

  1. Collecting personal information
    We may collect, store and use the following kinds of personal information in order to operate the service and improve the user experience and for marketing purposes. Including: Information derived from IP address, information you provide when registering or to order something on this website (including email address, name, address and date of birth, card details), information that you post for publication on the internet and any other personal information you choose to provide.


  1. Using your personal information
    Personal information submitted to us through our website will be used for the purposes specified in this policy or on the relevant pages of the website. Please note, your personal information will be never be sold or rented to a company not owned or directly answerable to CivicPlus.


We will use it to personalize the website for you, as well as the marketing (online ads etc.), CivicPlus uses several third-party party ad and Analytics services that may collect information such as browser cookie ID, URL visited, device ID and other provided information. We might occasionally send you an email about our products but don’t worry, we won’t do so very often and you can easily unsubscribe at any time.

We will share information with our payment services provider only to the extent necessary for the purposes of processing payments you make via our website, refunding such payments and dealing with complaints and queries relating to such payments and refunds. If you choose to integrate your system with another third-party provider we will provide such information as is requested.

  1. Disclosing personal information
    We may disclose your personal information to any of our employees, officers, insurers, professional advisers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes set out in this policy. We may disclose your personal information to any member or group of companies related (owned by or owning part of) CivicPlus. We may also disclose such information if required to do so by law.


  1. Security of your personal information
    We will take reasonable technical and organizational precautions to prevent the loss, misuse or alteration of your personal information. We will store all the personal information you provide on our secure (password- and firewall-protected) servers. All billing data will be sent over secure data encryption.

You acknowledge that the transmission of information over the Internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.

You are responsible for keeping the password you use for accessing our website confidential; we will not ask you for your password (except when you log in to our website).

  1. Updating the Privacy Policy
    We may update this policy from time to time by publishing a new version on our website. You should check this page occasionally to ensure you are happy with any changes to this policy.


  1. Your rights
    If you have any questions about any information we hold, want something updated, deleted or amended please let us know and we are happy to oblige. You can unsubscribe from product news communications at any time.


  1. Third-party websites
    Our website includes hyperlinks to, and details of, third party websites. We have no control over, and are not responsible for, the privacy policies and practices of third parties.


  1. Updating information
    Please let us know if the personal information that we hold about you needs to be corrected or updated.


  1. Cookies
    Our website uses cookies.
    A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server. This is how we know you are the same session as opposed to a different computer every time you navigate to a different part of the website.

Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.

(a) we use both session and persistent cookies on our website to recognize a computer when a user visits the website / track users as they navigate the website / enable the use of a shopping cart on the website / improve the website’s usability / analyze the use of the website / administer the website / prevent fraud and improve the security of the website / personalize the website for each user.
Blocking all cookies will have a negative impact upon the usability of many websites. If you block cookies, you will not be able to use all the features on our website but will still be able to browse the website.


  1. Our details
    This website is owned and operated by CivicPlus. We are registered in Kansas.



  1. Security:

DeepTalent has devoted extensive resources to security, which clients can request information on the server and security protocols in place to protect information. In the event of any breach notification will be given within 72 hours of being found consistent with 2016/679. Please see this page to learn more about how we protect your information.


DeepTalent is both a Data Controller in our relationship with our own customers, and a Data Processor in our role as an organization that helps other businesses process their employee data.

You can request a copy of our Data Processing Agreement which lays out very specifically how our information is handled and the data controllers and protection.

For “Delete” requests (“Right to be forgotten”, “Right to the restriction of processing”). We provide a delete ability in our application. This endpoint removes the customer and all of their data from DeepTalent’s systems.

Downloading employee data can be done by export CSV in performance analytics and all reviews can be downloaded for each employee.

DeepTalent does not share any data with third-party companies expect those related to the programming of services who are vetted according to our security documentation. A list of these companies is available on request for service clients.

You can visit CivicPlus Help Center with any concerns related to privacy at any time and we’d be happy to assist you.


  1. Visit CivicPlus Help Center
  2. Select “CivicHR”
  3. Select Contact Us in the top-right-hand corner